Returns

We are sure that the quality of our products will satisfy you completely. It is possible to return the products if the product you received is a problematic product (eg opened packaging, wrong product from the one you ordered, the packaging has run out of air). In any such case, the relevant shipping cost of the returned products will not be borne by you.

Defective products
In case you receive a defective product (eg wear during transport), contact us at +30 2610 647146 no later than 4 working days from the date of receipt and we will inform you how to replace it without shipping costs.

Suplemmentary order
You can place any additional order keeping in mind that it will be considered a new order and will have the treatment and terms of a new order.

Change / Cancel an order
You can change or cancel your order at no charge if your order is not ready for shipment, by calling the customer service department at: +30 2610 647146. In case you have prepaid the amount of your order, the amount is refunded in full in the account of your choice. In case your order has been placed for shipment, no refund will be made and your order will be shipped normally.